Description
Duration: Delivered over 2 days, depending on the level of practical activities required.
Learning Outcomes
By the end of the course, participants will be able to:
- Understand the purpose and types of reports
- Identify when a report is needed
- Understand informative vs evaluative reports
- Distinguish between investigative, feasibility, audit and routine reports
- Plan effectively before writing
- Clarify the brief, scope and objectives
- Identify primary, secondary and immediate readers
- Conduct brainstorming, mind‑mapping and topic outlining
- Gather reliable primary and secondary information
- Analyse information logically
- Use the 5W + H method (Who, What, When, Where, Why, How)
- Interpret findings accurately and without bias
- Compare alternatives and draw logical conclusions
- Structure professional business reports
- Use correct layers:
- Introduction / Terms of Reference
- Procedures
- Findings
- Conclusions
- Recommendations
- Appendices and supplementary material
- Apply numbering, headings and sub‑headings
- Write executive summaries that communicate key insights clearly
- Write clearly, concisely and objectively
- Use modern business English
- Avoid jargon, wordiness and outdated terminology
- Write in appropriate tone and style for the audience
- Ensure factual accuracy and avoid personal bias
- Compile different report formats
- Short reports (memos, progress reports, justification reports)
- Long/formal reports with contents pages and glossaries
- Meeting reports, research reports and trip reports
- Investigative reports using logical “layers” from problem to solution
- Present reports professionally
- Edit and proofread effectively
- Use tables, charts, graphs and visuals appropriately
- Prepare for oral presentation of reports
- Package and distribute reports using appropriate channels
- Use AI responsibly
- Understand when and how AI (e.g., ChatGPT) can assist
- Draft clearer, more structured technical reports
- Ensure accuracy, confidentiality and ethical compliance
Course Modules
- Clarifying the Purpose and Type of Report
- Planning to Meet Reader Requirements
- Compiling Reports for Different Functions
- Writing an Investigative Report
- Delivering, Editing & Presenting Reports
- Using AI Tools (ChatGPT) to Write Technical Reports Responsibly
Assessment
Includes:
- Practical writing exercises
- Case studies
- Report‑writing tasks
- Editing and analysis activities
Participants receive detailed feedback to strengthen their writing skills.
Entry Requirements
- Grade 10 (NQF Level 2)
- English literacy




